Refunds & Returns Policy
At artmadeshop, we are committed to providing you with the best shopping experience. If you’re not completely satisfied with your purchase, we offer a 30-day return.
Eligibility for Returns
Items must be returned within 30 days of delivery.
Products must be in original condition, unused, and in their original packaging.
How to Initiate a Return
- Contact us at [email protected] with your order number and the reason for the return.
- You will receive confirmation and instructions within 1-2 business days.
- Once approved, ship the item back to 603 Elm St, Junction, TX 76849, USA.
Return Shipping Costs
Customers are responsible for return shipping costs unless the product is defective or incorrect.
We recommend using a trackable shipping service to ensure safe delivery.
Refund Process
After we receive and inspect your return, we will notify you of the refund status.
Approved refunds will be processed within 5-7 business days to your original payment method.
Exchanges
Exchanges are available for defective or incorrect items. Please reach out to us at [email protected] within 7 days of receiving your order.
Non-Returnable Items
- Gift cards
- Sale items (unless defective)
For further assistance, please contact us via email at [email protected] or phone at +1 (646) 519-0037. Your satisfaction is our top priority!