Privacy Policy

Who We Are

At artmadeshop, your privacy is our highest priority. We’re committed to safeguarding the personal information you share with us and ensuring that your experience with us is transparent and secure. This Privacy Policy explains how we collect, use, and protect your data.

Important: We will never sell, rent, or share your personal information with third parties.

1. Information We Collect

We collect personal information when you interact with our website, whether by making a purchase, signing up for an account, or communicating with us. This includes:

Identity & Contact Information: Your name, email address, billing and shipping addresses, purchase history, communication with customer service, and product preferences.

Transaction Information: Payment details such as your name, card type, and part of the card number used for your purchases.

Technical Information: Your IP address, browser type, device details, and location when you access our website.

Marketing Preferences: Your preferences on how you wish to receive promotional materials from us.

2. Information You Provide

You may voluntarily share your personal details with us when making a purchase, registering an account, or providing feedback. This could include your name, email address, shipping and billing details, purchase history, product preferences, and any content such as reviews, photos, or comments.

3. How We Use Your Information

We use the information we collect to:

  • Personalize our communications and promotions to match your preferences.
  • Process and manage your orders seamlessly.
  • Offer customer support throughout your purchase journey.
  • Update or modify your account details with your consent when necessary.

4. Cookies, Web Logs, Web Beacons & Google Analytics

We use cookies and services like Google Analytics to enhance your website experience. Cookies store information like your language and currency preferences, as well as keeping track of items in your shopping cart. Google Analytics helps us understand how visitors engage with our site, allowing us to improve its performance.

You can opt-out of Google Analytics by installing the browser plugin available here: https://tools.google.com/dlpage/gaoptout.

5. Email & Text Messaging

When you provide your phone number or email, you may receive product updates and alerts via text or email. We typically send up to four messages per month, and this service is free of charge. If you no longer wish to receive these updates, simply contact us at [email protected].

6. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Payment processors, banks, and shipping services to fulfill orders.
  • Service providers like Google Ads and website hosts to support our platform.
  • Tax authorities for invoicing purposes.
  • Law enforcement or legal authorities when required by law.

7. Protecting Your Information

We take your privacy seriously and implement strong security measures to protect your personal data. All sensitive payment information is encrypted with SSL technology and securely processed via PayPal. While no system can be completely immune to threats, we continually update our security protocols to protect your information.

8. Data Retention

We retain your personal information as long as necessary to provide our services or to comply with legal requirements. We may also keep your information for fraud prevention or other legal purposes, even after you close your account.

9. Withdrawing Consent

You have the right to withdraw consent for the processing of your personal information at any time. However, please note that doing so may limit your access to certain products or services. To review, update, or delete your personal information, please contact us at [email protected].

10. Accessing & Modifying Your Information

You can request access to the personal information we hold about you, correct inaccuracies, or request that we block or delete your data. We may need to verify your identity before making these changes.

To request updates or deletions of your personal information, simply email us at [email protected].

11. Privacy Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, if necessary, communicated via email. Please check back regularly to stay informed about how we protect your privacy.